WinBill for Municipal Utilities™
provides a complete Utility Billing solution including
the following features:
Supports billing for up
to 5 separate services (e.g. water, sewer, solid waste, electric, gas, etc.)
under a single account.
Multiple search criteria
allow users to access customer information by Account Number,
Service Location, Lot and Block, Owner Name, etc.
Ability to bill multiple
service locations on a single bill (e.g. apartment complex where management
company pays the bill); results: one bill, one payment, one entry!
On-line Help enables billing personnel to quickly adapt to and become
proficient with the system.
Manual and Automated Route
Sequencing allows non-automated utility to enter meter readings in “walk order”
(same order as in the physical meter reading book) and allows automated utility
to re-sequence routes automatically based on the datetime stamp recorded by the
automated reading equipment.
Supports ALL automated meter
reading systems (i.e. hand-held readers, radio reads, phone reads,
“Walk order” pages can be
easily re-sequenced using convenient “drag-and-drop” capabilities available
Supports meter resets,
meter rollovers (automatically calculates correct usage), and estimated
readings (based on annual average or same period/prior year options).
Meter Reading Exception
reports allow users to review reading errors and warnings (e.g. high/low usage,
zero usage, negative usage, etc.) based on limits that can be easily
customized by the user.
Flexible Billing Rate tables
allow for an unlimited number of unique billing rates and are completely under
the user’s control (i.e. no programming changes are EVER required to add or
change billing rates).
Billing Rate tables allow
for either flat-rate or consumption billing using either single rate or
multiple step rates.
Flexible Billing Cycle tables
allow each utility to bill services monthly, quarterly, annually (or in any
combination of same) and provide the ability to bill services either separately
or together on a single bill.
System provides for billing
of miscellaneous charges such as connection fees, permits, turn-on fees, etc.
Bill Register can be viewed
(or, optionally, printed) to allow user to verify the bill charges before the
bills are printed.
Bills can be printed in Zip Code order for postal savings.
System includes “customized”
bills and delinquent notices at no extra cost!
Optional Bar Code printing
and scanning available as well as Receipter processing.
System generates “reminder”,
“follow-up”, and “shut-off” delinquent notices that can be sent to the property
owner, tenant or both.
System provides ability to
print duplicate bills as well as “on-demand” bills at any point in time.
System provides ability to automatically generate bill correction transactions
based on corrected meter readings and will generate a “corrected” on-
demand bill that can be sent to the customer.
Interest can be calculated monthly, weekly, etc., or can be charged at a per
Tax Lien Sale report for delinquent utility customers provides complete
information required by the Tax Collector including interest calculated
through the date of the Tax Sale.
Trial Balance report can be generated for any time period required (monthly,
quarterly, annually, etc.).
Reports can be viewed “on-screen” as well as being printed and most reports
can be recreated at a later date for printing purposes if required for auditing
or other administrative purposes.
“Batch” (typically, Daily) Deposit Details report provides for easier
reconciliation of “batch” deposit, since report can be viewed “on-screen”.
System allows for multiple batches within the same day and provides
capability for multiple concurrent batches (for unique “teller” or employee
identification purposes) where individual employees are responsible for their
own cash drawer/receipts.
System allows for user-definable payment posting options. That is, payments
may be posted against Principal, Interest, and Miscellaneous in any order the
user desires. Note that payments posted against principal are always posted
against the customer’s oldest outstanding balance first!
“Bulk entry” processing of payments provides a convenient method for entering
large volumes of payments received with a minimum of effort. This process,
like all data entry intensive processes within the system, have been
specifically designed so that the user is NOT required to constantly change
between the keyboard and mouse, allowing for faster data-entry operations.
Final “pro-rated” bills (for real estate transfers or tenants can be generated as
required and can be cancelled (or restored) for postponed closings, etc.
System tracks owner and bill-to name and address information providing a
history for each service location.
Management Audit Reports track each and every transaction entered into the
system, even if the transaction was subsequently changed or deleted!
Built-in Security allows a local system “administrator” to restrict the level of
system access by individual employee.
System provides unlimited number of “notes” for each customer account.
Numerous system reports are available for tracking consumption, account
balances, account totals by service, account type, account status, etc. In
addition, third party reporting tools can be used because of the “open data”
nature of the SQL relational database.
Integrated Service Order system provides a service history by account as well
as providing additional work tracking capabilities (see Service Order System